Article Management System Legal & policies
The standards we publish to, our agreements, and how the service is delivered — in one place. Every document below is readable here; the two reference works are also downloadable as PDFs.
Refund Policy - Authors
Last updated 18 Sep 2026
This Refund Policy explains how refunds are handled for authors using Article Management System, operated by Technology Fist.
Article Processing Charges (APCs) apply only on Technology Fist's own and umbrella venues, and are refundable in full if you withdraw your paper before its DOI is registered, since the permanent record has not yet been created. Once the DOI is registered the APC is non-refundable, because the editorial and production work has been carried out and the record is permanent. If you withdraw before a final decision, contact Technology Fist directly.
- Every confirmed payment is acknowledged by email with a printable receipt - keep it as your record for any refund request.
- Refund requests, where applicable, should be raised with the relevant conference/journal in the first instance, and with Technology Fist for platform-level (hosting/renewal/publication) fees.
- Approved refunds are returned using the same payment method used for the original payment, where technically possible.
- Where institutions share a venue's financial liability under an approved MOU, refunds of venue-level fees are handled with the liable institutions in their recorded shares.
- This policy does not affect any statutory rights you may have under the law that applies to you.
Where a purchase is processed by a Merchant of Record, refunds are processed by that Merchant of Record in accordance with its applicable buyer terms, applicable law, and this policy where applicable.